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Chat Widget
Chat Widget
Here's everything you need to know about using the chat widget with your CRM:
Getting Started
Chat Widget Overview
Installing a Chat Widget
Adding the Chat Widget to Your Website
Managing Widgets
Editing a Chat Widget
Cloning a Chat Widget
Removing a Chat Widget
Multiple Chat Widgets in One Account
Customizing Your Widget
Customizing the Chat Widget Appearance
Customizing the Chat Window
Customizing Chat Messaging
Acknowledgment & Auto-Reply Settings
Custom Fields on the Chat Widget
Using Live Chat
Managing Web Chat in the Inbox
Chat Widget Office Hours
Collecting Visitor Details Before Chat
File Attachments in Live Chat
Chat Notifications & Sound Settings
Embedding & Advanced
Embedding the Chat Widget on Website Platforms
Tracking Chat Widget Activity (GA4 & Attribution)
Chat Widget Triggers, Actions & the Web Chat API
