Customizing the Chat Widget in Aesthetix CRM: A Comprehensive Guide

Enhance the user experience by learning how to customize the chat widget in Aesthetix CRM. This detailed guide walks you through the steps to modify the appearance, behavior, and settings of your chat widget, ensuring it aligns perfectly with your brand and business needs. Ideal for users looking to provide a personalized and efficient chat support experience within their CRM.

1. Click on "Marketing".

1 Click here.

2. Select "Chat Widget" from the menu.

2 After, click on "Start conversations on your website".

3. Click on "Widget".

3 Click on "Widget".

4. Navigate to "Styles".

4 Click on "Styles".

5. Choose the chat prompt you want to use.

5 Once that's done, click here.

6. Select the chat icon that suits your preferences.

6 Then, click here.

7. Pick the theme you want for your chat widget.

7 After, click on the element.

8. Input your welcome message in the designated field.

8 Click on the element.

9. Enable the custom greeting for Return Visitor Custom Greetings.

9 Once that's done, click here.

10. Once that's done, click on "Widget Customization".

10 Once that's done, click on "Widget Customization".

11. Optionally, you can allow and replace the avatar image.

11 Now, click on the element.

12. Choose the widget position you prefer.

12 Afterwards, click on "Customize the look and feel of the chat widget with differen...".

13. Select the widget dimensions that best fit your needs.

13 Click on "Widget Dimension".

14. Finally, click "Save" to apply your changes.

14 Now, click on "Save".

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