Customizing Chat Messaging in Aesthetix CRM: A Detailed Guide

Optimize your customer interactions by learning how to customize chat messaging in Aesthetix CRM. This guide provides step-by-step instructions on tailoring message templates, automated responses, and user interaction protocols, ensuring your chat communications are consistent with your brand voice and business goals. Ideal for users looking to enhance customer support and engagement through personalized chat messaging.


1. First off, click on "Marketing"

1 First off, click on the element.

2. Select "Chat Widget" from the menu.

2 Click on "Start conversations on your website".

3. Once that's done, click on "Messaging".

3 Once that's done, click on "Messaging".

4. After that, click on "Acknowledgement".

4 After that, click on "Acknowledgement".

5. Input the customer support contact information.

5 Click here.

6. Enter your acknowledgment message.

6 Next up, click here.

7. Enter your acknowledgment greeting.

7 Click here.

8. Choose an acknowledgment icon.

8 Click on the element.

9. Select the placeholder color.

9 After, click on "Language".

10. Click on "Language".

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11. Select the desired language.

11 Then, click on "English (United Kingdom)".

12. Preview your thank you message in real-time.

12 Click on "Save".

13. Finally, click "Save" to apply your changes.

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