Optimizing SMS Engagement: A Guide to Using Trigger Links in Your CRM

Enhance your SMS marketing strategy with this comprehensive guide on using trigger links in your CRM. Learn how to strategically incorporate trigger links into your SMS messages to drive engagement and conversions. This tutorial provides step-by-step instructions on creating and implementing trigger links, along with best practices for maximizing their effectiveness. Whether you're promoting a special offer or inviting contacts to take action, mastering trigger links ensures you deliver targeted and impactful messages through SMS.

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1. Navigate towards the 'Inbox' icon and click on it.

2. Choose the 'Message' category from the available options.

3. Continue by selecting 'SMS' from the categories listed.

4. Find and select the '+' icon to continue.

5. Proceed by clicking on 'Trigger Links.'

6. Lastly, type in your desired triggers in the 'Search' bar.

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