Messaging and technology credits pay for the texts, calls, emails, and other communications your practice sends through Aesthetix CRM. This guide explains how credits are added, when they renew, and where to track your usage.
Every month we add complimentary messaging credits to your account based on your plan. You can review your plan under Settings, then Company Billing. For example, the Grow package includes $120 in free messaging credits each month.
Complimentary credits do not roll over. They renew on your subscription billing date every month, so any unused complimentary balance resets.
When your credits run out, your account is automatically rebilled for an additional amount of credits at an interval you set in your billing settings. These purchased credits roll over indefinitely, so they stay on your account until used.
For standard messaging and technology fees, see the technology and messaging credits page. Contact us for international pricing in the UK, Canada, and Australia.
To see how many credits you have used and how many remain for the month, go to Settings, then Company Billing.
Your Credit Transaction History there gives a detailed breakdown of current and historical credit usage. For more on this screen, see Billing Settings.
Before sending a text blast (bulk SMS), you can estimate credit usage with the Aesthetix CRM SMS calculator at https://aesthetixcrm.com/sms-calculator/.
Remember that your monthly complimentary credits apply toward these sends. On the Grow plan, for example, your $120 in free credits is applied toward actions like text message blasts.
How many free credits do I get each month? Your complimentary credits depend on your plan. For example, the Grow package includes $120 in free messaging credits per month. Check your plan under Settings, then Company Billing.
Do complimentary credits roll over? No. Complimentary credits renew on your subscription billing date each month and do not carry over. Purchased credits, on the other hand, roll over indefinitely.
What happens when I run out of credits? Your account is automatically rebilled for more credits at the interval you set in your billing settings. Those purchased credits stay on your account until used.
Where can I see how many credits I have used or have left? Go to Settings, then Company Billing. The Credit Transaction History there shows a detailed breakdown of your current and historical usage.
How do I estimate the cost of a text blast? Use the Aesthetix CRM SMS calculator at aesthetixcrm.com/sms-calculator to estimate credit usage before sending. Your monthly complimentary credits apply toward the send.
Where do I find current rates and international pricing? See the technology and messaging credits page at aesthetixcrm.com/technology-messaging-credits. Contact us for pricing in the UK, Canada, and Australia.
