Many practices grow into multiple brands, locations, or entirely separate businesses. This guide explains how Aesthetix CRM is designed to be used across those situations, and how to decide whether to run everything from one account or set up separate accounts.
Each Aesthetix CRM account is built to serve a single business at a time. You can add multiple domains for your webpages and funnels inside one account, but email marketing, sending domains, and tracking are tied to a single business per account.
To run a genuinely separate second business, you will need a separate subscription and account. The account in question is designed to accommodate a single business entity at any given time, so extending it to a second business requires its own account.
Aesthetix CRM supports both centralized and separated structures for multi-brand and multi-location practices.
For most organizations, a single consolidated account offers the best balance of cost efficiency, centralized reporting, and operational simplicity, while still allowing you to segment by brand, location, and campaign.
Practices that require fully independent inboxes, separate email sending domains, or strict brand isolation may be better served by multiple accounts, each with its own subscription.
Category | Single account (consolidated) | Multiple accounts (per brand/location) |
|---|---|---|
Overall investment | Lower total cost with centralized pricing | Higher total cost (subscription required per account) |
Google Business Profiles | Unlimited profiles for Analytics and Ads | Supported per account |
Meta Ads (Facebook and Instagram) | Multiple pages and ad campaigns supported | Supported per account |
Facebook and Instagram DMs | Limited to one FB Page and one IG handle in the inbox for DMs | Separate inbox connection per brand/location |
EMR integration | Updates contact data by location | Supported per account |
Website forms | Unlimited forms | Supported per account |
Workflows and automations | Segmented by brand, location, form source, or campaign | Fully independent workflows |
Primary email domain | Limited to one sending domain | Unique domain per account |
Email sender names | Unlimited custom sender names | Unlimited custom sender names |
Custom domains (pages and links) | Multiple domains supported | Multiple domains supported |
Branding | Custom branding across email, SMS, and content | Fully independent branding |
Contact management | All contacts housed in one account | Contacts fully separated |
Contact segmentation | Smart Lists by location and other fields | Already separated |
Inbox management | Shared inbox across locations | Separate inbox per brand/location |
Inbox filtering | Filter by assigned user (not by location) | Filter by assigned user |
User permissions | "Only show assigned data" can limit visibility | Natural data separation |
Reporting and analytics | Centralized reporting across brands/locations | Reporting split across accounts |
Operational simplicity | One login, centralized management | More admin and account management |
A single account is the best fit for growing multi-location or multi-brand practices that want lower cost, shared reporting, and streamlined day-to-day operations.
Multiple accounts are the best fit for organizations that need complete brand separation, individual inboxes, or a distinct email domain for each brand or location.
If you are not sure which structure fits your practice, schedule a demo and our team will help you plan the right configuration.
Can I run two different businesses through one Aesthetix CRM account at the same time? No. Each account is designed for a single business. You can host multiple page and funnel domains in one account, but email marketing, sending domains, and tracking require one account per business. To run a second business, you need a separate subscription and account.
Can I manage multiple locations or brands of the same business in one account? Yes. A single consolidated account works well for multi-location and multi-brand practices. You can segment by brand, location, form source, and campaign, and use Smart Lists and user permissions to keep data organized.
When should I use separate accounts instead? Choose separate accounts when you need fully independent inboxes, a unique email sending domain per brand, or strict brand isolation. Each account carries its own subscription.
Can I use one FB Page and Instagram handle per brand in a single account? A single account supports multiple Facebook pages and ad campaigns, but the inbox connects one FB Page and one IG handle for direct messages. If each brand needs its own DM inbox, use separate accounts.
Will centralized reporting still let me see performance by location? Yes. A single account gives you centralized reporting across brands and locations, and you can segment with Smart Lists and location fields. Separate accounts split reporting across each account.
