Call Tracking That Captures Every Lead—and Every Detail

Never miss a call. Never miss a conversion.

Aesthetix CRM’s built-in call tracking system ensures your practice has a complete picture of every phone conversation—whether it’s the first inquiry from a new lead or a follow-up from a long-time patient. From call forwarding to instant missed call text-backs, our call tracking features help you stay connected, informed, and conversion-ready.

Call Forwarding That Works With Your Existing Systems

Whether you're using landlines, VoIP, or mobile phones in your practice, Aesthetix CRM enables seamless call forwarding to your existing phone setup. There’s no need to replace what’s already working—just enhance it with smart call routing, tracking, and insights.

Call Recording for Quality Assurance

All inbound and outbound calls made through Aesthetix CRM can be automatically recorded, giving your team a powerful tool for:

• Staff training

• Call quality monitoring

• Resolving disputes

• Ensuring a consistent patient experience

Recordings are securely stored and accessible from each contact record, ensuring total transparency.

Smart Contact Management from Every Call

Turn every call into an opportunity with automatic contact creation and call logging:

• New leads are automatically created as contacts the moment they call.

• Returning patients’ calls are logged to their existing profiles for a complete interaction history.

• Notes, tags, and follow-up tasks can be added directly from the call log.

Never Miss a Call with Missed Call Text-Backs

Dropped calls don’t have to mean lost revenue. With personalized missed call text-back automations, you can instantly send a branded message letting the caller know you’ll be in touch—improving response times and patient satisfaction.

Unlimited Numbers and Number Pools for Campaign Attribution

Create unlimited phone numbers and track them across:

• Marketing campaigns

• Webforms

• Landing pages

• Google My Business

Using number pools, Aesthetix CRM allows you to dynamically assign numbers to each lead source, giving you real-time insight into which channels are driving the most calls and conversions.

Learn how to set up number pools →

Integrates With Your Favorite Call Tools

Prefer to use CallRail or another provider? No problem. Aesthetix CRM integrates with most external call tracking services via webhooks—so your workflow stays flexible, connected, and centralized.

How to integrate CallRail →
External call provider setup guide →

Turn Call Insights Into Conversions

Every missed call, every interaction, every source—captured, logged, and optimized. With Aesthetix CRM, you don’t just track calls—you track growth.

Ready to never miss another opportunity?
Book a Demo