Overview of Nextech Cloud Integration with Aesthetix CRM

Learn more about the fields, workflows, triggers, and actions available in the Nextech Cloud integration.

Nextech Integration Benefits & Automation:

  • Opportunity & Pipeline Automation to decrease manual data entry & drive reporting efficiency

  • Supports multiple pipelines to automate updating opportunities in surgical and non-surgical pipelines.

  • Automate Google review collection after appointments

  • Automate post-appointment follow-up

  • Automate patient retention campaigns for specific treatment & service types

  • Collect data for better patient/client segmentation

  • Automated birthday campaigns

Platform Connection Requirements:

  • Nextech Cloud integration requires Nextech Direct API access, which starts at a $2,000+ one-time fee and an additional monthly fee to Nextech.

  • Nextech Cloud integration is built on AX connect which also requires a $99 per month per location integration fee to Aesthetix CRM

  • Clients will be required to provide all appointment types and purposes in a spreadsheet for Aesthetix CRM to properly set up the integration.

Integration Available:

One-way sync from Nextech to Aesthetix CRM w/ Manual 2-way Sync Button

The Aesthetix CRM integration with Nextech utilizes a polling system, which updates every 5 minutes with all changes taking 5-10 minutes to show in the CRM.

  • Appointment Status Triggers for Booked, Confirmed, No Show, Cancelled, and Fulfilled Appointments

  • Active Payments Trigger (not recommended for Plastic Surgery) as payments are not tied to an appointment in the API

  • Create a Patient in Nextech Trigger (Manual 2-way sync patient creation in Nextech)

Contact & Opportunity Custom Fields Available:

Custom Field Name

CF Type

CF Custom Value

NXT Patient ID

TEXT

{{ contact.nxt_patient_id }}

NXT Appointment Type

TEXT

{{ contact.nxt_appointment_type }}

NXT Appointment Date

DATE

{{ contact.nxt_appointment_date }}

NXT Appointment Status

TEXT

{{ contact.nxt_appointment_status }}

NXT Appointment Location

TEXT

{{ contact.nxt_appointment_location }}

NXT Appointment Practitioner

TEXT

{{ contact.nxt_appointment_practitioner }}

NXT Appointment Purpose

TEXT

{{ contact.nxt_appointment_purpose }}

NXT Payment Status

TEXT

{{ contact.nxt_payment_status }}

NXT Last Payment Date

DATE

{{ contact.nxt_last_payment_date }}

NXT Birthday

DATE

{{ contact.nxt_birthday }}

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