While Aesthetix CRM shouldn’t typically run slow, there are a few troubleshooting steps we can take to identify and resolve the root cause:
Browser Optimization:
Clear your browser cache and cookies, as an overloaded cache can sometimes impact performance.
Make sure your browser is up-to-date and try using Google Chrome or another recommended browser for optimal performance.
Extensions and Tabs:
Check if there are any browser extensions that might be conflicting with the CRM. Running the CRM in an incognito/private browsing window can help determine this.
Limit the number of open tabs, as heavy multitasking can affect performance.
CRM Usage:
Are there specific actions or areas of the system where the slowdown is more noticeable? Knowing this can help us pinpoint the issue.
When does the slowness tends to occur (e.g., specific times of day or during certain actions)?
If it’s affecting all users on your team or just certain accounts?
System Resources:
High CPU or memory usage on your computer can also contribute to slowness. A quick restart of your system can sometimes help.
Recommended System Requirements:
Stable Internet Connection
Minimum: 20 Mbps download / 10 Mbps upload
Recommended: 50+ Mbps download / 20+ Mbps upload
Use a wired (Ethernet) connection whenever possible, as Wi-Fi may introduce additional latency.
System Resources
Aesthetix CRM is a browser-based platform, so performance depends heavily on your system’s memory (RAM), CPU, and browser optimization.
Browser Settings
Disable unnecessary extensions (especially ad blockers, Grammarly, or script-heavy ones).
Enable hardware acceleration in the browser.
Keep only essential tabs open.
Clear cache and cookies regularly.
PC Requirements
Minimum Specifications (for basic use with a few tabs open):
Processor: Intel i5 (8th Gen) or AMD Ryzen 3 (3000 series)
RAM: 8 GB
Storage: SSD (not HDD)
Operating System: Windows 10 / macOS 11+
Recommended Specifications (for heavy multitasking, multiple accounts, automations, calendars, etc.):
Processor: Intel i7 (10th Gen+) or AMD Ryzen 5/7 (4000 series+)
RAM: 16 GB (32 GB if running multiple tools such as Zoom, Loom, etc. simultaneously)
Storage: NVMe SSD (fast read/write reduces lag)
GPU: Not critical, but integrated Intel Iris or AMD Vega+ is sufficient.
Browser Choice
Recommended:
Google Chrome (most optimized for Aesthetix CRM)
Microsoft Edge (Chromium-based) as a strong alternative with lower RAM usage in some cases
Brave Browser for Chrome-level speed with improved resource handling
Not Recommended:
Safari (limited compatibility with advanced Aesthetix CRM features)
Firefox (functional but slower with real-time updates)
Hardware Recommendations
Monitor Setup: Dual monitors (or an ultrawide) to reduce tab-switching and improve workflow speed.
Input Devices: Mechanical or low-latency keyboards and mice for smoother multitasking.
System Cooling: Ensure laptops have proper cooling—overheating can throttle CPU performance.
Power Plan (Windows): Set to High Performance mode for maximum efficiency.
Additional Tips for Speed
Use browser profiles for different Aesthetix CRM accounts/clients to prevent cross-account lag.
Perform regular system maintenance (disk cleanup, software updates, malware scans).
Consider cloud hosting solutions (e.g., AWS Workspaces, Azure Virtual Desktops) for team scaling—centralizing resources can reduce individual system bottlenecks.
If you're still experiencing slow loading times or other technical issues in Aesthetix CRM, our development team may need diagnostic data to investigate and resolve the problem efficiently. Follow these steps to gather and submit the necessary information.
Open Aesthetix CRM in Google Chrome (recommended browser).
Right-click anywhere on the page.
Select Inspect from the menu.
In the developer tools panel, click on the Console tab at the top.
With the Console open, try to recreate the problem you're experiencing (e.g., slow loading times, errors, or glitches).
Ensure that the Console remains visible while demonstrating the issue.
Use a screen recording tool such as Loom to capture the issue along with the Console output.
Make sure to show the right-click > Inspect > Console process in the video.
Create a support ticket through Aesthetix CRM’s help desk.
Attach the Loom video link or upload the recorded file.
Provide a brief description of the issue and any steps you have taken.
Once your support ticket is submitted, our team will analyze the Console data and work on a resolution as quickly as possible.
Thank you for helping us improve your experience with Aesthetix CRM!
