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A Step-by-Step Guide to Connecting Shippo Integration

Simplify your shipping process with our comprehensive guide on connecting Shippo integration to your e-commerce platform! This article outlines the necessary steps to seamlessly integrate Shippo, enabling you to automate shipping label generation, track shipments, and offer real-time shipping rates to your customers. You’ll learn about setting up your Shippo account, configuring your shipping preferences, and troubleshooting common issues. Ideal for online retailers looking to enhance their logistics operations, this guide will empower you to save time, reduce shipping costs, and improve customer satisfaction. Transform your shipping experience and take your e-commerce business to new heights with Shippo integration!

Step 1: Create Live token in Shippo

Generate live Token in Shippo can be accessed at: Settings > Advanced > API > Live Token

  1. Click on generate live token:

  1. Copy the live token:

Step 2: Setting up Package template & Shipping options in Shippo

Setting up Package Template in Shippo: 

  1. Package Template can be accessed at : Settings > Shipping > Packages > Add New Template

  2. Store owners can either add a custom dimensions or choose a standard carrier provided parcel dimension:

  1. If standard carrier provided parcel is chosen:

  2. For the carrier provided parcel, package weights need to be set here. If the current template needs to be set as default, checkbox needs to be ticked here:

Setting up Shipping origin in Shippo: 

  1. Sender & Return address can be setup at: Settings > Address book > Sender & return > Add New address

  2. Add the complete address and select default sender and return address(if needed):

Setting up Shipping options in Shippo: 

  1. Setup shipping options at : Settings > Shipping > Rates at Checkout > Add Shipping option

  2. Choose the Live rate option and select the preferred carrier services:

  3. Store owners can earn by charging markup fees on delivery. This will be add on charges on top of live rates. Store owners can either choose a percentage based or fixed markup. A fallback delivery fees value can be defined if live rates aren't fetched.

Step 3: Setup Shipping Origin in Shipping Settings

In your Ecommerce store payment section, setup the shipping origin which will be considered as Sender's address while creating order in Shippo. This can be accessed at : Payments > Settings > Shipping Origin. Add details and save.

Note: It should be a valid address else there will be error in Shippo prohibiting from purchasing Shipping labels.

Step 4: Install Shippo app from marketplace

In the marketplace app or Integrations page (in Settings), search for Shippo and Install the application. Once installed, add the Live token to continue.

Step 5: Enter the Shippo live token & continue

  1. Enter the live token that was generated in Step 1.

    1. Enable live rates in shipping after setting up the package template, Shipping origin and Shipping options in Shippo:

      1. If something is missing while setting up package template, Shipping origin and Shipping options in Shippo, following error will popup:

        Step 6: Enable/ Disable live shipping rates

        Shipping rates can be enabled and disabled by ticking and unticking the checkbox respectively. Post enable/ disable of  live shipping rates, click Save.

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