1. To begin, click on "Marketing".

2. Next, click on "Workflows".

3. Click on "Create Workflow".

4. Click on "Start from Scratch".

5. Click on "Add New Trigger".

6. Next up, click on "Customer replied".

7. Click on "Add filters".

8. Click on "Reply Channel".

9. Click on "Select".

10. Next up, click on "WhatsApp".

11. Click on the plus button to add an action.

12. Click on "WhatsApp".

13. Next, select None - Manual Text Write the message you would like to send your customers when they message you on WhatsApp.

14. Add the message you want to be sent.

15. Last but not least, click on "Save Action".
