How is the Valid WhatsApp field updated

Enhance your customer communication by understanding how the Valid WhatsApp field is updated in Aesthetix. This article provides a clear overview of the processes involved in verifying and maintaining accurate WhatsApp contact information within the platform. You’ll learn about the importance of this feature for effective outreach, as well as step-by-step instructions on how to update the Valid WhatsApp field for your contacts. With practical tips and insights, this guide is essential for businesses looking to streamline their communication efforts and ensure that they reach their audience through reliable channels. Stay connected and improve customer engagement in Aesthetix!

1. When a Message is Successfully Delivered on WhatsApp

When a message is successfully delivered, the system automatically marks the contact as "Is Valid"

2. If a Message Fails to Deliver or Encounters Meta Issues:

In cases where a message fails to deliver or encounters issues with Meta, the contact is marked as "Is InValid"

3. When a Contact Initiates a WhatsApp Message:

When a contact initiates a WhatsApp message, the status is updated to "Is Valid," ensuring real-time validation. This reflects that the contact has actively engaged via WhatsApp, confirming the validity of their number.

4. If There is No Conversation Over WhatsApp:

If there is no conversation over WhatsApp with a particular contact, the status remains in the "Not Validated" state until further interaction.

How to Utilize the Valid WhatsApp Field:

Filter Contacts Efficiently:

Leverage the filter options to segment contacts based on their WhatsApp status. For targeted outreach, filter contacts based on "Is Valid" to reach active WhatsApp users.

Smartlist Optimization:

Optimize your Smartlists by incorporating the "Valid WhatsApp" field for tailored communication strategies.

Enhanced Insights:

Gain valuable insights into the responsiveness and engagement levels of your WhatsApp contacts.

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