Enabling Call Recording in Aesthetix CRM: A Step-by-Step Guide

Enhance your customer service and compliance capabilities by learning how to enable call recording in Aesthetix CRM. This guide provides detailed instructions to activate and configure call recording features, ensuring that all important conversations are securely documented. Ideal for users looking to improve training, quality assurance, and legal compliance through recorded interactions.

1. Click on "Settings".

1 Click on the element.

2. Select "Phone Numbers" from the menu.

2 Click on "Phone Numbers".

3. Select the phone number you want to enable call recording and click the three dots next to it.

3 Click on the icon.

4. After that, click on "Edit Configuration".

4 After that, click on "Edit Configuration".

5. Check the box to enable Call Recording.

5 Afterwards, click on the element.

6. Check the boxes to enable Incoming Call Timeout and Outgoing Call Timeout.

6 Click on the element.

7. Finally, click on "Save" to apply your changes.

7 After that, click on "Save".

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