SMS Marketing Opt-In / Opt-Out Workflow

The video above explains how to use the SMS marketing opt-out workflow. This is a great way to segment your contacts between essential texts (i.e. appointment reminders) and marketing texts.

Workflow Name: Marketing SMS Opt-in Inquiry

Message Template: SMS Opt-In

If Contact Replies No, the tag "DND SMS Marketing" will be applied.

If the Contact Does Not Reply, then the tag "DND SMS Marketing" will be applied.

When you send Marketing SMS Blasts in the future, be sure to exclude contacts with the tag.

Help Center

Help Center

SMS Marketing Opt-In / Opt-Out Workflow

Below is a video that walks through how the SMS marketing Opt-In / Opt-Out Workflow works. This is helpful in keeping contacts properly segmented for text message blasts without automatically enabling DND.