To PUBLISH workflows, the establishment of both a workflow trigger and a workflow action is essential. Without these two elements, you can save the workflow but not publish it.
1. Click "Marketing"
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2. Click "workflows"
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3. Click "Create Workflow"
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4. Click "Continue"
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5. Click "Add your first action"
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6. Click "Send Review Request"
This action involves sending a Review Request to the contact.
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7. Select "Review type"
You can request a review from your contacts using either the Email or SMS method.
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Select "Email"
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SMS
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NOTE: You may configure the request message for the review in the Reputation Settings.
8. Click "Save Action"
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9. "Send Review Request" is added
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