To publish workflows, it is necessary to establish both a workflow trigger and a workflow action. Without both components, you can only save the workflow without publishing it.
1. Click "Marketing"
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2. Click "workflows"
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3. Click "Create Workflow"
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4. Click "Continue"
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5. Click "Add your first action"
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6. Select "Edit Conversation"
This action allows you to manage the conversation by marking it as "Read/Unread" and Archive/Unarchive.
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7. Select "Mark as read"
You can mark a chat as "Read" even without opening the chat, especially for conversations you want to skip.
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8. Select "Mark as unread"
Click on "Mark as Unread" if you have already opened the contact's chat but need a reminder. It will bring back the notification pop-up.
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9. Select "Archive"
You can hide a chat by selecting "Archive".
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10. Select "Unarchive-> Move to Recents tab"
You can unarchive a contact chat and move it to the recent tab.
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11. Click "Save action"
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12. "Edit Conversation" is added
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