Note: For the message to be delivered successfully, the contact must have previously messaged a connected Facebook page in your CRM within the past 24 hours before reaching this event.
1. Click "Marketing"
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2. Click "workflows"
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3. Click "Create Workflow"
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4. Click "Continue"
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5. Click "Add your first action"
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6. Select "Messenger"
This action allows you to send Facebook Messenger messages to your contacts.
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7. Select "Templates"
Click on this field to select from available Messenger templates.
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8. Input "Message"
Enter the body of the message in this field.
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9. Click "Custom values"
Select the desired custom value to personalize the message.
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10. Click here to "Add attachments"
Attach files by clicking on this icon.
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11. Add Files Through URL
Add files through a URL by entering the URL in the field and clicking "+Add".
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12. Click "Save"
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