Verify email addresses on your forms and surveys with a one-time code so patients submit real, working contact details.
Email Validation lets patients confirm their email address right inside your forms and surveys. When enabled, a "Verify Email" button appears next to the email field and sends the patient a one-time code to enter back into the form. This confirms the address is real and accessible, reducing fake or mistyped entries and improving the quality of the contact records your practice collects.
A "Verify Email" button appears next to the email input field in your forms and surveys. This button is only visible after the patient has entered a well-formatted email address. Clicking it sends a validation code to the entered address and begins the validation process.
After clicking "Verify Email," the patient receives a unique validation code by email. They must enter this code back into the form or survey to confirm the address. This step ensures the email provided is both valid and accessible by the patient, improving the accuracy of your data.
Email entry: The patient enters their email address in the designated field of a form or survey.
Validation prompt: Once a valid email is entered, the "Verify Email" button becomes visible next to the email input field.
Send validation code: Clicking the button sends a unique validation code to the patient's email address.
Enter validation code: The patient enters this code back into the form or survey to verify their address.
Validation confirmation: Once the code is entered correctly, the email address is verified and marked accordingly in the submission data.
To turn on email validation, open the settings for your form or survey and toggle the email validation option on the email field. The "Verify Email" button will then appear automatically next to the email input field in your form or survey.
Note: Patients who do not complete the validation step may not have their submission accepted. This keeps your data clean by ensuring only verified email addresses are collected.
Why should I use email validation on my forms and surveys?
Email validation confirms that the addresses you collect are valid, reducing fake or incorrect submissions. This improves the quality of your leads and gives your practice more reliable data for follow-up and marketing.
How does email validation improve data accuracy?
By requiring patients to validate their address with a unique code sent to their inbox, you confirm the email is real and accessible. This reduces inaccurate or fake entries, leading to more precise and effective outreach.
Can I customize the validation email that is sent?
Currently the validation email is standardized to ensure consistency and reliability. Customization options may be added in a future update.
How do I enable email validation on a form or survey?
Open your form or survey settings, then toggle the email validation option on the email field. The "Verify Email" button will automatically appear next to the email input fields.
What happens if a patient fails to validate their email address?
If the patient does not complete the validation process, their submission may not be accepted. This ensures only submissions with validated email addresses are collected, maintaining the integrity of your data.
How can I tell which email addresses have been validated?
Your form and survey submissions include a "Verified Email" field. When an email is successfully validated, it is marked "Yes" under this field, so you can easily identify verified addresses.
Does the patient have to verify their email for every form?
Yes. Validation applies to each form or survey where the email validation option is enabled, so the code confirms the address on that specific submission.
