The PDF generation pipeline is the system responsible for producing downloadable and email-ready PDF documents for invoices and receipts. It powers user actions such as downloading an invoice directly from the interface or triggering receipt delivery through automated workflows.
This pipeline is essential for ensuring end customers receive timely and accurate documentation of their payments and billing.
The re-engineered pipeline delivers substantial improvements in speed, reliability, and customer satisfaction. These enhancements directly impact both manual downloads and automated email workflows involving invoices and receipts.
Average PDF generation time reduced by approximately 80%
P95 latency reduced by 75%, ensuring a faster response even in higher-load scenarios
Timeout-related failures have been completely eliminated in production
All invoice and receipt workflows now complete more quickly and reliably
Reduction in support tickets related to failed or missing PDFs
Increased customer trust and satisfaction due to near-instantaneous document delivery
Users do not need to take any manual action to take advantage of the updated PDF pipeline. The improvements have been rolled out across the platform and are already in effect for all relevant use cases.
All invoice and receipt downloads initiated through the interface are now significantly faster.
Automated workflows that email receipts or invoices to contacts now complete without timeout errors.
No configuration changes or updates are required from users.
The following table summarizes the performance improvements resulting from the new PDF generation pipeline:
Metric | Before | After | Improvement |
Average Generation Time | ~14.8 seconds | 2.97 seconds | 80% faster |
P95 Latency | ~19.5 seconds | 4.8 seconds | 75% faster |
Timeout Failures | ~1% | 0% | 100% reliability |
