Commission Tracking: Commissions are tracked through sales processed via Stripe. However, the system does not automatically track refunds for one-time products or subscriptions.
Subscription Cancellations: The Affiliate Manager administrator can choose to issue payments 15, 30, or 60 days after the sale to allow enough time to handle potential cancellations. If a subscription is canceled, the lead is moved to the churned category but can be re-activated later.
One-Time and Recurring Commissions: Commissions can be one-time or recurring, depending on the product sold through Stripe.
Coupons and Discounts: If a discount is applied during checkout, the commission is calculated based on the discounted amount.
Payout terms let you set a delay between when a commission is earned and when it’s paid out — ideal for businesses with refund windows. For example, if you offer 30-day refunds, you can set a NET-30 payout to ensure commissions are only paid after that period.
NET-7 – 7 days after month end
NET-15 – 15 days after month end
NET-30 – 30 days after month end
NET-45 – 45 days after month end
NET-60 – 60 days after month end
NET-90 – 90 days after month end
You can configure payout terms in:
Campaign > Additional Settings
Global Settings
Affiliates can view the payout term inside their portal.
When you access the Payouts screen, you'll see four sub-tabs representing different payout statuses:
Pending:
Displays all pending payouts for each campaign, organized month-wise.
Affiliate owners review and approve eligible affiliate payouts by clicking on the three dots to see the breakdown at the campaign and month levels.
If a payout isn’t applicable, the owner can select Deny Payout, moving the entry to the "Denied Payout" tab.
Approved for Payout:
Once payouts are approved in the Pending tab, they move here. The affiliate owner can export the list of affiliates and their owed amounts, upload it to the payment gateway, and mark the payouts as "Paid" once the payment is processed.
You can also move a payout back to Pending if needed.
Paid:
Lists all affiliates who have received their payouts, along with the transaction date. Payouts in this tab cannot be modified—this is the final status.
Denied Payouts:
If a payout is denied, it will appear here. Payouts can be denied from the Pending or Approved for Payout tabs.
Payouts are generated in the Pending tab on the 1st of every month. Each payout shows a "Due" date, reflecting when the affiliate should be paid, based on the terms set in the campaign configuration.
This system provides flexibility by allowing payouts to be approved and paid at a later date, accommodating potential issues such as refunds.
Commissions are the foundation of payouts. Affiliates earn a commission whenever a sale is made through their unique link. The percentage of commission an affiliate earns depends on the campaign they are promoting.
Understanding how commissions are tied to affiliate payouts ensures smooth payout management and transparency in affiliate marketing efforts.
With these steps, you'll be able to efficiently track, manage, and complete payouts for your affiliates while ensuring all commission terms are accurately followed.
