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All collectionsIntegrationsElation | HintOverview of Elation | Hint Integration with Aesthetix CRM

Overview of Elation | Hint Integration with Aesthetix CRM

Learn more about the fields, workflows, triggers, and actions available in the Elation | Hint integration.

Elation | HINT Integration Benefits & Automation:

  • Opportunity & Pipeline Automation to decrease manual data entry & drive reporting efficiency

  • Automate Google review collection after appointments

  • Automate post-appointment follow-up

  • Automate patient retention campaigns for specific treatment & service types

  • Collect data for better patient/client segmentation

  • Automated birthday campaigns

Platform Connection Requirements:

  • The integration uses Keragon which requires an additional fee to connect the system. Aesthetix CRM will also typically charge a one time setup fee for this integration.

  • The client must share Keragon access to [email protected]

  • Once we have confirmed this access is correct, we can proceed with the integration.

Current Integration Available:

One-way sync from Elation and HINT to Aesthetix CRM utilizing Keragon

The Keragon Integration with Elation and HINT uses webhooks so the integration is nearly instantaneous (typically data moving between systems in 30 seconds or less)

  • New Appointments Created Trigger **Works with Elation

  • New Patient Created Trigger**Works with Elation to add any new patient created in Elation into Aesthetix CRM

  • Invoice Closed Trigger (includes all memberships, gift cards, etc.) **Only works if you are using HINT

  • New Membership Created Trigger **Only works if you are using HINT

  • Membership Cancelled Trigger **Only works if you are using HINT

  • Create Patient Action**Works with Elation to enable you to create a Patient in Elation from Aesthetix CRM

    • Requires the following fields to create a patient: First Name, Last Name, Email, Phone, Gender, Birthday, Address, and Physician. These are the fields required by Elation

  • Get Patient Action**Works with Elation

Contact & Opportunity Custom Fields Available:

Field Name

Type

Unique Key

Elation Patient ID

TEXT

{{ contact.elation_patient_id }}

Elation Appointment Status

TEXT

{{ contact.elation_appointment_status }}

Elation Appointment Date

DATE

{{ contact.elation_appointment_date }}

Elation Appointment Reason

TEXT

{{ contact.elation_appointment_reason }}

Elation Appointment Description

TEXT

{{ contact.elation_appointment_description }}

Elation Location

TEXT

{{ contact.elation_location }}

Elation DOB

DATE

{{ contact.elation_dob }}

HINT Membership Status

TEXT

{{ contact.hint_membership_status }}

HINT Membership Plan Name

TEXT

{{ contact.hint_membership_plan_name }}

HINT Membership Start Date

DATE

{{ contact.hint_membership_start_date }}

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