How to Create Patient in Nextech From Aesthetix CRM 2-Way Sync

Learn how the manual 2 way sync works between Aesthetix CRM and Nextech.

Please review the video below to learn more about how to manually create new patients in Nextech from Aesthetix CRM.

This guide explains how to create new patients in Nextech directly from Aesthetix CRM using the two-way sync functionality. Follow these steps to ensure a seamless transfer of contact information.


Step 1: Required Information for Nextech

To create a new patient in Nextech, the following fields are mandatory:

  • First Name

  • Last Name

  • Email

  • Phone Number

  • Date of Birth

  • General Practitioner

  • Referral Source

Ensure these details are complete before proceeding.


Step 2: Update Contact Information

  1. Open the Contact:

    • In Aesthetix CRM, open the contact you want to sync in a new tab.

  2. Edit Required Fields:

    • Locate the relevant fields in the first folder of the contact’s details:

      • First Name and Last Name

      • Email

      • Phone Number

      • General Practitioner (ensure this is a single-select field formatted to Nextech's specifications).

      • Contact Source (mapped as the referral source).

      • Date of Birth

    • Update all fields as necessary.


Step 3: Trigger the Sync

  1. Add the Sync Tag:

    • Currently, syncing is triggered by adding a tag. Add the tag NXT Create to the contact.

    • The tag will appear in the contact’s tag section.

  2. Wait for Sync Completion:

    • The contact will typically sync to Nextech within 2–3 minutes.


Step 4: Future Updates

  • Upcoming Button Feature:

    • In the near future, a dedicated button will be added to streamline this process, eliminating the need for tags.

    • This button will likely be located in the contact view or near the tag area.


Notes

  • Data Requirements:

    • Nextech currently requires extensive information to create a new patient. Efforts are underway to reduce these requirements for easier data collection and entry.

  • Powerful Integration:

    • This feature bridges the gap between Aesthetix CRM and Nextech, enabling efficient patient management and improving workflow efficiency.


By following these steps, you can easily sync contacts from Aesthetix CRM to Nextech, ensuring accurate and timely patient creation. If you have any questions, feel free to reach out for support.

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