---
title: "Inbound Call Routing in Aesthetix CRM with Twilio"
description: "This article walks through the inbound call routing process that a Twilio number goes through in Aesthetix CRM."
url: https://help.aesthetixcrm.com/en/articles/67-inbound-call-routing-in-aesthetix-crm-with-twilio
collection: "Making & Receiving Calls"
updated: 2026-06-25
language: en
---

# Inbound Call Routing in Aesthetix CRM with Twilio

This article walks through the inbound call routing process that a Twilio number goes through in Aesthetix CRM.

![](https://staticfiles.us.gleap.ai/ghelparticle/F2Wua9NZLUEO7POC6PQvHP8lPCMMKd2ssoIChPaCkVZX5gOPWt8cEjEOoNaOZJVrTLZY0DhYoaZ.jpg)