How to send message via email

This guide will show you how to send an email message

1. Click "Inbox"

To send an email, you first need to open the conversation thread where you want to send the email.

To do this, go to the “Inbox” tab on the left-hand side and then select the conversation you want to open.

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2. Click "Email"

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3. Compose your email

The screen below outlines the areas of your Email Composer. Make sure to verify the information in the Email Composer screen prior to sending your email to your contact.

Compose your email

4. Click here to "Personalize Email"

You can customize your emails with Custom Values, which are also known as variables, to incorporate your contacts relevant information and create a personalized touch.

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5. Click "Trigger Links"

You can also add trigger links to your email to use click events and to fire off automations.

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6. Click here to "Attach files"

To include a file in the email you are sending, simply click on the Attachments button.

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7. Click "Templates"

Inserting pre-made templates can be a convenient way to compose emails or respond to contacts without the need to start an email from scratch.

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8. Click "Email Payment Links "

By clicking on this button, you can easily request a payment from your contact. The system generates a payment link and automatically inserts it into your email once the payment steps are completed.

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9. Click here to "Clear"

If you want to start fresh with an empty message box, just click on this button to clear your current text.

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10. Click here to "Send"

To send your email, all you need to do is click on the "send now" button.

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11. Click here to schedule your email

To schedule your email, simply click on the Timer icon next to the Send button. This will open a schedule slot where you can choose the:

  • Date: The date you wish to send the message

  • Time: The specific time you want the email to be sent

  • Time zone: Choose between recommended time zones (account or system time zone) or select from a list of options.

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12. Click "Cancel Send"

To cancel a scheduled email, click on the details and then select the option to Cancel Send.

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